Under Program Settings, make sure GeForce Experience is selected from the program list.

Right-click on Geforce Experience icon, hover over Run with graphics processor and click on Change default graphics processor.

But if you’re still experiencing the black screen bug, follow through with the next steps.

At this point, the issue was resolved on my computer.

Restart your computer, then try to open Geforce Experience normally by double-clicking.

Note: If you’re still seeing a black screen, move straight to Method 2.

If Geforce Experience launched without displaying a black screen, click the Driver tab, then the Download button to update your dedicated driver through Geforce Experience.

Hover over Run with graphics processor and click on Integrated graphics.

On your desktop, right-click on Geforce Experience.

If other apps are affected, it’s highly recommended that you follow Method 2. Note: Use this method only if you’re sure that the black screen bug is not happening outside GeForce Experience. I’m not exactly sure why, but opening the application using the integrated graphics once, and then updating the Nvidia driver through Geforce Experience removed the black screen indefinitely. This following fix worked for me, so I’m going to feature it first. Method 1: Running Geforce Experience with Integrated Graphics Make sure you follow each method in order until you find a fix that works for you. In the methods that follow, we are going to take you through a complete troubleshooting guide that will make the black screen go away. I’ve also included a few other suggestions that other users have been reporting as being effective. Below I’ll show you what fix eliminated the black screen in my situation.

If that’s the case, you have even more reasons to follow the guidelines below and eliminate the issue.įrom my investigations, it appears that the latest version of the Intel Graphics Driver is conflicting with Geforce experience and produces this error.

Note: You might also encounter a similar black screen while using browsing apps such as Chrome or File Explorer.

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